Frequently asked questions
What is Call Happy?
How do I use Call Happy?
Can I make cheap calls from a payphone?
Can I make cheap international calls from my mobile phone?
Are there any subscription or registration fees?
How am I billed for these cheap calls?
Is the service billed per minute?
Are there peak and off-peak rates with Call Happy?
Am I still charged if I don't get through to the number I'm calling?
Does Call Happy charge the person I am calling as well?
Is the quality of the international calls good?
Why does it sometimes take longer for my call to connect?
Can I make another call without redialling the access number?
Are there any hidden charges?
Do your prices include VAT?
Can I use the Call Happy service from outside the UK?
What is Call Happy?
Call Happy is an 'instant dial' service, you don't need an account or to purchase and credit from us, you just dial one of our access number and away you go. It lets you make cheap international calls from anywhere in the
How do I use Call Happy?
You simply search for the country you want to phone and you'll find the cheap call access number for that country. You can make your cheap international call immediately by dialing our access number then the country code and then the phone number of the person you want to call. It's as easy as that.
Can I make cheap calls from a payphone?
Yes. But the rates may differ from those published on this site, please check with the payphone service provider for current charges.
Can I make cheap international calls from my mobile phone?
Yes. You can make cheap international calls from a mobile phone. Please check our mobile access pages for details of charges.
Are there any subscription or registration fees?
No, absolutely not. There is no account to open, no extra charges and you don't need a credit card either. You don't need tp purchase calling credit either. Just dial our access number and your service provider will charge you for the call. We offer cheap calls with instant access.
How am I billed for these cheap calls?
When you use the Call Happy service you only pay your service provider for calling one of our access numbers. For example, if you make a call to
Is the service billed per minute?
You'll be billed depending on what your current provider tariff says. Don't forget, we don't bill you for our service, your current provider does.
Are there peak and off-peak rates with Call Happy?
No, it's the same cheap call rate no matter what time of day or night it is.
Am I still charged if I don't get through to the number I'm calling?
Yes, as your service provider bills you for calling our access number you will still be charged if you don't get through to the person you are calling, this can be because the line is engaged, they do not answer or because of problems with the connection. If you experience problems, press # # or * * then try dialling again, this will avoid having to pay your service provider another connection charge.
Does Call Happy charge the person I am calling as well?
No, only the person making the call will be charged for calling one of our cheap call access numbers.
Is the quality of the international calls good?
Yes, it's excellent; your cheap international call will sound like any other call you make.
Why does it sometimes take longer for my call to connect?
When calling some of the more remote countries you may encounter a slight delay, this is normally due to the local telecommunications infrastructure in the country you are calling.
Can I make another call without redialling the access number?
Yes, this is known as a 'follow-on call'. To make a follow on call, do not hang up.
Simply press # # and you can dial another number.
Are there any hidden charges?
No, if your service provider charges a connection or minimum call charge, this would apply as normal.
Do your prices include VAT?
All prices quoted on our website include VAT
Can I use the Call Happy service from outside the UK?
No, the Call Happy service can only be used from the UK. But remember you can use our service to contact friends and family who are travelling overseas.
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